Privacy Policy | Coin Value Tracker

This Privacy Policy describes how Coin Value Tracker ("we", "us", or "our") collects, uses, and shares information in connection with your use of the Coin Value Tracker website at coinvaluetracker.com (the "Website") and the Coin Vault AI mobile application (the "App"), collectively referred to as the "Services."

1. Information We Collect

Information You Provide

Account Information: When you create an account or subscribe to Pro, we collect your email address.
Portfolio Data: Coins you add to your portfolio, including names, grades, estimated values, and notes.
Scan Data: Photos you upload for coin identification and AI grading through the Website or App.
Payment Information: Subscription payments are processed by Stripe (Website) and Apple (App). We do not store your credit card or payment details directly.

Information Collected Automatically

Usage Data: Pages visited, features used, search queries, and interaction patterns.
Device Information: Browser type, operating system, device model, and screen resolution.
Log Data: IP address, access times, and referring URLs.
Cookies: We use essential cookies for authentication and preferences. Third-party cookies may be set by our advertising partner (Google AdSense) on the Website.

2. How We Use Your Information

Provide, maintain, and improve the Services
Process coin scans and deliver AI-powered analysis
Manage your portfolio and subscription
Send transactional emails related to your account
Display relevant advertisements on the Website (free tier)
Detect and prevent fraud or abuse
Comply with legal obligations

3. AI-Powered Features

Our Services use artificial intelligence (powered by xAI) to provide coin identification, grading estimates, market analysis, and price projections. Photos you submit for scanning are sent to our AI provider for processing. We do not use your scan images to train AI models. AI-generated analysis is for informational purposes only and should not be considered professional appraisal or financial advice.

4. Information Sharing

We do not sell your personal information. We may share information with:

Service Providers: Firebase (data storage), Stripe (payments), Apple (App Store payments), xAI (AI analysis), eBay (market pricing), Numista (coin data).
Advertising Partners: Google AdSense may collect data for personalized advertising on the Website.
Legal Requirements: When required by law, legal process, or to protect our rights.

5. Data Storage and Security

Your data is stored on Google Cloud Platform (Firebase/Firestore) with industry-standard encryption at rest and in transit. We retain your data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.

6. Your Rights

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate data.
Deletion: Request deletion of your account and data.
Portability: Request your data in a portable format.
Opt-Out: Opt out of marketing communications at any time.

7. Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected data from a child, please contact us.

8. Third-Party Links

Our Services contain links to third-party websites, including eBay and the Apple App Store. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

9. Coin Vault AI Mobile App

The Coin Vault AI app, available on the Apple App Store, is part of the same service ecosystem as the Coin Value Tracker website. The App may collect additional data as described by Apple's App Privacy requirements, including camera access for coin scanning. In-app purchases and subscriptions are managed through Apple and are subject to Apple's privacy policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Email: support@coinvaluetracker.com